Sunday, 6 July 2014

Agency Workers - Case Comment: Tilson v Alstom Transport

The case of Tilson v Alstom Transport demonstrates the near-insurmountable difficulties faced by agency workers seeking to establish an employment relationship. Even long-serving agency workers who are deeply integrated into the client business are unlikely to acquire rights under the Employment Rights Act 1996 equal to those of an employee in the same role.


Tilson v Alstom Transport

The application of the ordinary tests of employment is not simple when it is the status of an agency worker in question. The case of Tilson v Alstom[1] serves to demonstrate that the approach currently taken by the judiciary in determining the status of an agency worker is to apply the same tests of employment as for an ordinary worker, but to give different weight to the results. This approach is motivated on wide grounds of public policy, and leads to the treatment of agency workers as a separate ‘species’ of workers, in order to facilitate the modern framework of agency work.

In this case the services of agency worker, Mr Tilson, were supplied through two intermediary parties in a complex quadripartite agency arrangement involving three contractual relationships:

The first was an arrangement between the worker and Silversun Solutions Ltd, which was described by the employment judge as a “payment mechanism, nothing more”[2].

The second contract was between Silversun Solutions and the agency, Morson Human Resources Limited, for the provision of Mr Tilson’s services by Silversun Solutions to the agency. Clause 3.1. states that:

“neither the company [Morson] nor the client [Alstom] shall be entitled to or seek to exercise any supervision, direction or control over the contractor [Silversun] or the operatives [Tilson]  in the manner or performance of the project”.

The third contract was between the agency and client for the provision of a range of services, including that of Mr Tilson.

Subsequent to his engagement, and contrary to the provision of clause 3.1. (above), Mr TIlson was subject to the control of his line manager and, in return, exercised control over subordinate employees. He worked for Alstom for two years, attaining a managerial position and by doing so achieved a considerable degree of integration within the client company.[3]
After some time, Mr Tilson was offered a permanent position of employment at Alstom which he declined.

The question before the Courts was whether the relationship between Alstom and Mr Tilson created, either expressly or by its implication, a contract of service. The case turned on two points: (i) should the intention not to create an employment relationship contained within clause 3.1 be upheld by the court?; and (ii) if the express contract does not create an employment relationship is it possible to imply one?

(i) Analysis of the express contractual relationship
The court had to consider two submissions by counsel for Mr Tilson. Firstly, the wording of clause 3.1., promising no exercise of control over the worker, was argued to be a sham on grounds that it diverged from the reality of the arrangement and was intended solely to avoid creating an employment relationship.
Secondly, and if the first imputation was correct, counsel argued that the effect of the sham term would be to render the entire contract void.

The tribunal should “adopt a robust and sensible view in order to prevent the substance of the relationship being undermined by form[4].

Elias LJ looked at the implications of such a sham term at length. He found that it was a term agreed between the two intermediary parties and was not operative between the parties before the Court. Therefore, Alstom was not at fault for this misrepresentation[5].

The Court of Appeal decided that, although clause 3.1. might be fictitious, it would not render the remainder of the contract void. It is difficult to see the reason for which the court diverted much of its attention to this point as, whatever the outcome of the analysis, the case would still fall to be decided on the implication of a contract.

(ii) Implication of a contract
Following the principle in James v Greenwich London Borough Council[6], Elias LJ recognised the narrow scope that exists for the implication of an employment contract: “a contract can be implied only if it is necessary to do so”[7]. In doing so, the Court of Appeal sustained a strong line of precedent stemming from the judgment of Bingham LJ in The Aramis[8] in which he observed that a contract could be implied where it is required to give business reality to an arrangement.
The degree of integration of Mr Tilson into the company suggests the existence of more than a simple agency relationship. The Court acknowledged that there was a significant degree of integration of the worker into the organisation, but concluded that this is “not at all inconsistent with the existence of an agency relationship”[9]. It went on to justify this conclusion by saying that it is not uncommon for agency workers to be heavily integrated into, and subject to the control of, the client business. Indeed, such integration and control is often necessary for the worker to provide any “satisfactory service”[10]. As a result the court gave little weight to the integration test of employment as developed by Lord Denning in Stevenson, Jordan & Harrison Ltd v Macdonald & Evans[11].

The fact that Mr Tilson was required to apply to a line manager before taking annual leave was given as an example of this. Once again, Elias LJ concluded that such a degree of control is not necessarily inconsistent with an agency relationship.[12] By doing so he gave greater weight to the intentions of the parties than to the control test. He said that it would not “be sufficient to imply a contract on the principle of necessity in circumstances where this was inconsistent with the stated intentions of the parties or, in some circumstances at least, one of them”.

In his concluding remarks, Elias LJ summarised that he had considered the above points cumulatively and found there to be no legitimate basis on which he could imply a contract. He therefore dismissed the appeal, after which the other two presiding judges concurred.

The effect of this judgment
This case shows that only in rare cases would an agency worker, even a longstanding one with many hallmarks of a contract of employment, be able to establish an implied contract of employment.[13]

The court adopted the integration test and the control test as the main tools in its assessment. It was able to answer both tests in the negative by providing an alternative explanation for the results it found. For example, when it found Mr Tilson to be substantially integrated in the client’s business, the court explained this by observing that such an occurrence is not uncommon in agency work. A similar approach was used to explain the degree of control exercised over Mr Tilson.

This approach may be justified in the furtherance of public policy as it supports the current framework of agency work. However, it has the side effect of creating agency workers as a separate species to ordinary workers; a separate species upon whom the tests of employment status act with less tolerance.

Criticism of this approach is that it would not be detrimental to the current framework work if heavily integrated and controlled agency workers do achieve employee status after a significant period of service (after two years for example). If the purpose of the Employment Rights Act 1996 is to provide workers who have devoted a considerable portion of their lives with recourse against an employer then s.230 should be interpreted via the mischief rule to include long-term integrated agency workers and so combat the mischief at which the act is addressed. To maintain the balance of the current framework there would still be a greater proportion of agency workers in ordinary un-integrated agency work who do not achieve employment status.

Finally, the Court of Appeal did not explore the mutuality of obligation test at length. Elias LJ decision omitted analyses on a number of points and therefore he could not have concluded that a jury could only arrive at one result. For this reason the case should have been remitted to Tribunal.

It is very likely that an industrial jury will not find there to be a contract of employment, but the decision of the Court of Appeal in this case sets a precedent rendering it near impossible for any future agency worker to be classed as an employee. A precedent which must be followed by every Employment Tribunal and Employment Appeal Tribunal in the land.





[1] [2010] EWCA Civ 1308
[2] [2010] EWCA Civ 1308 [18]
[3] (ibid) [3]
[4] Protectacoat Firthglow Ltd v Szilagyi [2009] EWCA Civ 98 CA
[5] Tilson v Alstom Transport [2010] EWCA Civ 1308 [46]
[6] [2008] ICR 545 Per Mummery LJ: “in order to imply a contract to give business reality to what was happening, the question was whether it was necessary to imply a contract of service between the worker and the end-user”
[7] Tilson v Alstom Transport [2010] EWCA Civ 1308 [8]
[8] [1989] 1 Lloyd’s Rep 213
[9] Tilson v Alstom Transport [2010] EWCA Civ 1308 [44]
[10] (idem)
[11] [1952] 1 T.L.R. 101
[12] Tilson v Alstom Transport [2010] EWCA Civ 1308 [48]
[13] Ian Smith, ‘A final shot across the bows’ [2010] 160 NLJ 7446, 1737-1739

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